1) Go to "Residents"
OR
2) Select the appropriate unit. You'll know the unit is selected when it is highlighted and the unit information appears on the right side of the page.
3) Financially responsible residents will be listed above the Minors - Guarantors/Co-Signers - Other Occupants.
When an occupant appears as a financially responsible resident but should be a minor or a non-signing adult, click on the person with a pencil icon to the left of their name.
If you need to change an occupant from a non-lease-signing occupant (minor, non-signing adult, or a co-signer) to a lease-signing resident please skip to step 7.
4) A new window will appear, allowing you to edit each resident's information. At the bottom of the window is an option to "Convert to Co-signer/Minor/Other". Click on it.
5) Another new window will appear with an option to convert the resident to a "Minor", a "Non-Lease Signing Adult" (such as a child that has turned 18yrs old), or a "Guarantor/Co-Signer" (this person will not reside in the unit). Select the appropriate option.
6) Once you have selected the appropriate option, save the information by clicking the "Convert" button in the lower right corner.
7) To change an occupant from a non-lease signing occupant (minor, non-signing adult, or a co-signer) to a lease-signing resident, select the pencil icon to the left of the "Minors - Guarantors/Co-Signers - Other Occupants" line.
8) A new window will appear allowing you to add non-lease signing occupants or update existing occupants. Toward the bottom of the window, you will see the bold heading "Click a row below to edit information". From the listed names, select the occupant that needs to be updated.
9) To change the occupant to a lease-signing adult, select the "Convert to Resident" option.
11) A pop-up window will appear asking you to confirm that you would like to "convert this person to a full resident". Click on "Okay".
