TenantTech

Overview 0

Getting Started 4

• Creating a Building/Property (Multi-Property Accounts)
• Getting Set Up - Account Settings Overview
• Getting Set Up - Property Settings Overview
• Rent Roll

Settings 10

• Adding or Changing your Property Number
• Adding or Editing the Owner/Agent Name or Mailing Address
• Correcting the "Email, Phone#, Other Method For Electronic Delivery..." section on a Rental Agreement
• Customize or editing the "Premises Address" for a property
• Managing Mailbox Numbers

View all 10

Users 1

• What Type of Account do I have? (Multi-Property vs. Single Property)

Notices 1

• Issue Applicant Notices (Adverse Action/ Notice of Denial)

View/Edit Resident Details 2

• Identity Notes field
• Move-Out Residents

Resident Functions 0

Past Resident 0

Documents 0

Adding/Removing Accounts & Properties 0

Units 2

• Adding/Deleting Units: Single Property Accounts
• Adding/Deleting Units: Multi-Property Accounts

(MFNW) Multifamily Northwest - OR,WA 3

• Editing the PDF Application (MFNW)
• Rental Agreement (M001)
• Utility Bill-Back Addendum (M047)

Applicant Module Overview 1

• Applicant Statuses

Online Application 3

• Customizable Welcome Message
• Invite Co-Applicants Feature
• Completing the Online Application - the Applicant's View

Payments 1

• Application Payment Processing with Aptexx

Screening 0

Features: Tips & Tricks 2

• Autofill Security Deposit to Lease
• Bulk Countersign

Resident Reports 0

Prospect Reports 0

Property & Unit Reports 1

• Unit Inventory: managing items, generate a report, and related forms

Waiting List 0

Maintenance 0

Listings 1

• Listing Feature: Adding A New Listing

Screening Companies 0

Property Management Software 3

• Rent Manager
• Yardi
• Yardi - Fields/Information Yardi shares with TT

Troubleshooting 1

• Why is my lease length restricted when trying to generate a rental agreement?

FAQ's 6

• Why Can I See the Decision but Not the Report?
• How do I move an applicant to a different unit (within the same property)?
• How would I transferring an applicant to a DIFFERENT property?
• Why is the Co-Signer appearing as a Resident?
• How do I correct the "Other Occupants" section on the Rental Agreement?

View all 6

Getting Started 3

• RIQ OLA Pre-Registration Guide
• RIQ OLA - Getting Set Up Overview (Application Only Accounts)
• RIQ OLA - Rent Roll Instructions

Settings & Tools 4

• RIQ OLA - Property Settings - Overview
• RIQ OLA - Tools Overview
• RIQ OLA - Application/Screening (within Property Settings)
• RIQ OLA - Editing User Info and User Notification Settings

Applications 1

• RIQ OLA - Completing the Online Application (the Applicant's View)