*Note: This is primarily for accounts using the SNAPPT document verification integration in TenantTech.
We have compiled a video and step-by-step directions to help iPhone users navigate the process of uploading documents to their application from their mobile device.
Video: https://vimeo.com/995996469
Quick Directions:
Select Choose Files>> Select Media Picker >> Select PDF from downloaded documents>> Using the down menu, select Category and Subcategory >> Select Save Data and Next>> Continue the application process after upload.
Other Resources:
For help identify what document an applicant should download and file type. Tips & Tricks for a Successful Download PDF
Step-By-Step Directions:
1. Download documents from your payroll provider or financial institution. Save the document to the Files Folder on your device.
*Documents must be in a PDF format. Our guide, Tips & Tricks for a Successful Download PDF often will help applicants in downloading the document in the correct format and is provided for their review during the application process.
2. Applicant will be prompted to upload documents to application on the Income History Page, select Choose File.
3. Select Choose Files, when pop up menu appears. Select downloaded PDF from your downloaded file options. Applicants will be allowed to select multiple files to download.
4. After documents are selected, applicant should select Open.
5. After documents are uploaded to application, select attachment category and subcategory. As a reminder, only Paystubs and Bank statements will pass through SNAPPT verification.
6. Once upload is complete, applicant can select next to complete remaining application steps.