Before you can add/edit mailbox information for a unit, you will need to be sure that the Property Settings are set up for a mailbox number. If you know that your property is already set up to use the mailbox number, then please skip to the "Editing/Updating the Unit#" section of this page. If you are not sure, or you know you need to update the property settings, please follow the instructions directly below.
1) Go to “Property Settings”. The steps you take to get there will depend on whether you have a Multi-Property Account or a Singel Property Account.
Single Property Accounts:
A. Select “Property Settings” toward the top of the screen.
A. To get to Property Settings, go to the “Residents” section. You can either select the “Residents” toward the top of the page, then select the “Residents” option from the dropdown menu, OR you can Select the “Residents option toward the top of the page, then select the “Residents” option that will appear on the list of options on the left side of the page.
B. Select the property that you would like to update. The selected property will turn a darker blue, and you will be able to click on the “Property Settings” option found on the right.
C. Select "Miscellanious", located on the menu to the right.
D. A new page will appear with different Miscellaniousoptions. Scroll down to the option heading "Mailbox Number". Select the radio button option for "The same mailbox number always applies to the same unit", then click on the "Save" button located at on the right at the top of the page and the bottom of the page.
Your settings will now allow you to provide the mailbox number for each unit, and you may move on to the next section of steps.
Editing/Updating the Unit#: