This article will be addressing the Hidden Applicants function in program.
Applicants are automatically hidden from the main applicant landing page, after 30 days.
How to Locate a Hidden Applicant-
- You can access your hidden applicants by checking the checkbox Show Hidden Applicants.
- To narrow down the search for the applicant, we recommend searching by name or unit number.
Note: The system holds record of all applicants who start or complete an application. There is only an option to hide an applicant from the landing page, as they cannot not be removed or deleted.
How to Restore an Applicant-
- Search for applicant by name and select checkbox Show Hidden Applicant.
- Select applicant from list in program.
- Use menu option- Restore Applicant. This will allow the user to resume processing the application. User should confirm with their management team when restoring an applicant to determine if the applicant should submit a new application.
How to Hide Applicants:
Applicants can also be manually hidden from the applicant landing page, by selecting the menu option Hide Applicant.
