*Note: If you do not see the same options shown in this guide, your TenantTech user class may not have permission allowing you to access the settings. You may contact your company Admin to confirm your user permissions or to make updates on your behalf.   


This article covers the Washington (M047) Utility Bill-Back Addendum settings. For instructions specific to the utility settings within the Washington (M001/ M201) Rental Agreement forms, see the following articles:



Identifying Account Type
Users will need to identify the type of account to locate the utilities setting in TenantTech. 

*Important Note: The instructions provided in this article apply ONLY to the Utility Bill-Back Addendum. These settings do not flow to the "Utilities" section of the Rental Agreement (Form M001 or M201). 



Single Property Accounts: 

Select Account Settings located at the top of the screen, then go to  Step 1 below. 


 


Multi-Property Accounts:

To get to Property Settings, go to the “Residents” tab, and select the Residents page from the dropdown menu.



Select the property that you would like to update. The selected property will turn a darker blue, and you will be able to click on the Property Settings option found on the right.


   




















 




Utility Bill-Back Addendum Settings Instructions


Step 1:

    Select the Utilities option at the bottom of the menu options found on the right side of the page.



Step 2: Utilities at Property

A new page will open, allowing you to select the appropriate radio button options for the "Dwelling Unit Charges" and the "Common Area Charges".  When you have selected an option, the radio button will turn blue. 



Step 3: Billing Method Key

Select the applicable option(s) for how utilities will be charged. If any of the utilities have a Flat Fee, you will also need to select whether the fee is the same for all units, or if it be based on the unit size.



*Note: If the flat fee varies depending on the unit size, then the unit sizes will reflect whatever is set up under Residents >> Units. If the Bedroom/Bathroom section shows 0/0, then the unit information has not been completely set up and will not reflect correctly for the addendum For more information on editing units, please see our  Quick Guide - Edit Units article.


 


Step 4: Additional Terms

You may enter the name and address of your billing service provider, and at the bottom of the page is the Additional Terms field, which allows you to add any additional terms that are not already provided on the standard language of the addendum.  



Step 5: Save

    Click Save before leaving the Utilities settings page. 

For Multi-Property Accounts, you can apply the same settings to other properties under the account. To do this, check the box next to the Save button, then click Save. After saving, you’ll be prompted to select which properties to apply the settings to.

*Important Note: Applying settings to other properties will copy ALL of the Rental Agreement settings. There is no option to apply only specific fields.

If you haven’t yet updated the new Rental Agreement utility settings to match, you can find instructions here: Managing the Rental Agreement Settings.


Troubleshooting:

Incorrect Property or Residential Information


If the Property Name, Property Number, or Resident Name(s) do not appear correctly on your Utility Bill-Back Addendum, use the following Knowledge Base articles to correct them.