Request Digital Income Verification - Paper Applications

 

Key Things to Keep in Mind for Paper Applications 

  • Site teams must initiate the Income Verification Request from within TenantTech.
  • Leasing Teams can not request a secondary Digital Income Verification link within TenantTech.


1. Start - Application entered in TenantTech

After receiving a completed application, site teams confirm the applicant details, enter the information into TenantTech using the Create New Applicant. Enter Applicant provided details in the Add Applicant page. After all details are entered, select Add. 


*Important- All mandatory fields must be entered for the applicant to initiate the Income Verification Request. 

        


2. Applicant in TenantTech

Select the applicant’s name from the list of applicants. 

 


3. Applicant Details Panel

From the Applicant Details Panel, confirm that the applicant information received on the paper application (Applicant Name, Email Address, and Cell Phone Number). 

 

 

4. Request Income Verification Request

Once the applicant information is confirmed, click on Request Income Verification.


            

5. Send Income Verification Request

A pop-up window appears, displaying the applicant's name and allows for the site team to enter a brief message to the applicant. Click Continue. The details of the request will be stored in the Applicant History.



 

 6. Income Verification Request Link

Site teams will need to notify applicants to check their email for the Income Verification Request Link. Once the applicant opens the email and clicks the verification link, they will be directed to complete Income Verification. 



7. Complete Income Verification Request

After clicking on their verification link, the applicant is taken to the online application website, where they select Next to initiate their income verification. ***NEW*** Digital Income Verification (argyle) : TenantTech outlines applicant workflow they will encounter after initiating Income Verification. 

*Important Note: Applicants MUST have access to their email to receive link. 



8. Applicant Completed Income Verification Request

Applicant's Lifecycle status will update to the status Updated in TenantTech. The system will also note the applicant completed Income Verification in the application history notes.