This guide will help you streamline the Online Application setup for a new account or property. Note that access to this area is restricted based on the user class assigned to your profile.


Step 1 – Adjust Account/Property Settings

  1. Navigate to: Residents >> Account Settings (or Property Settings for multiple property accounts) >> Application/Screening.
  2. Review/Edit the settings page with the appropriate information.
  3. Select Save.


Key Areas to Note:

  • Screening Company: Companies marked with an asterisk (*) are integrated, allowing you to send applications electronically. Complete any setup requirements with the screening company.
  • Application Fee: If all charges are the same, enter the fee in the ‘Default’ field. Consider using our integration with Aptexx for Application Payment Processing.
  • Online Application Availability: Adjust settings to ensure applicants select from the list of vacant or upcoming vacant units.

Resources:


Step 2 – Edit Your Application

  1. Go to: Forms & Docs >> Print for a single unit.
  2. Select the application types you wish to accept through your OLA.
  3. Select: Edit Forms.
  4. Enable all checkboxes for the fields you want to appear on the final PDF.

Resources:


Step 3 – Locate Your Online Rental Application URL

  1. Go to: Residents >> Applicants.
  2. Select: Get Link to Online Application.
  3. Select the application type and copy the URL.


We recommend embedding the generic application link into your marketing materials or website.