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Knowledge base
TenantTech Basics
Getting Started
7
Account Settings Overview (Multi-Property Accounts)
Creating a Building/Property (Multi-Property Accounts)
Pre-Registration Guide
Property Settings Overview (Multi-Property Account)
Property Settings Overview (Single Property Account)
View all 7
Settings
13
*NEW* Default / Designated Signer Setting - Multi-Property Accounts
*NEW* Default / Designated Signer Setting - Single Property Accounts
Adding or Changing your Property Number
Adding or Editing the Owner/Agent Name or Mailing Address
Correcting the "Email, Phone#, Other Method For Electronic Delivery..." section on a Rental Agreement
View all 13
Users
2
Creating a New User
Do I have a Single Property or Multi-Property Account?
Notices
1
Issue Applicant Notices (Adverse Action, Notice of Denial, Etc.)
Managing Residents
View/Edit Resident Details
4
Identity Notes field
Move-Out Residents
How to fix a Co-Signer that Appears as a Resident
Correcting the "Other Occupants" section on the Rental Agreement
Resident Functions
0
Past Resident
1
Resident History Search
Documents
0
Managing Properties & Units
Adding/Removing Accounts & Properties
0
Units
3
Adding/Deleting Units: Single Property Accounts
Adding/Deleting Units: Multi-Property Accounts
Quick Guide- Edit Units
Forms
(MFNW) Multifamily Northwest - OR,WA
3
Editing the PDF Application (MFNW)
Rental Agreement (M001)
Utility Bill-Back Addendum (M047)
Applicants
Applicant Module Overview
4
Applicant Statuses
Transferring an Applicant or Resident to a Different UNIT (within the same property)
Transferring an applicant to a different PROPERTY
I See the Decision but Not the Report
Online Application
6
Customizable Welcome Message
Invite Co-Applicants Feature
Completing the Online Application - the Applicant's View
Application Password Reset - (Applicant's View)
California Online Application - Applicants with Rent Subsidies
View all 6
Payments
1
Application Payment Processing with Aptexx
Screening
0
Maximizing TenantTech
Features: Tips & Tricks
2
Autofill Security Deposit to Lease
Bulk Countersign
Other Modules
Resident Reports
0
Prospect Reports
0
Property & Unit Reports
1
Unit Inventory: managing items, generate a report, and related forms
Waiting List
0
Integrations
Screening Companies
0
Property Management Software
3
Rent Manager
Yardi
Yardi - Fields/Information Yardi shares with TT
SNAPPT - Online Application Integration
3
How To: Uploading Documents from an Android
How To: Uploading Documents from an iPhone
Snappt Integration Guide
FAQ's & Troubleshooting
Troubleshooting
1
Why is my lease length restricted when trying to generate a rental agreement?
FAQ's
1
Adding Additional Units to a TenantTech Subscription
Help Desk Software
by Freshdesk